Confidentiality Policy

We are committed to protecting the confidentiality of any sensitive information we receive and ensuring that all personal, financial, and project-related data is handled responsibly and securely.

1. Purpose of Confidentiality

The purpose of this policy is to outline how we collect, store, use, and protect the confidential information provided to us through grant applications, partnerships, and other communications. We recognise the importance of safeguarding your privacy and maintaining trust in our organisation.

2. What Information Is Considered Confidential?

Confidential information includes, but is not limited to:

Personal details (such as names, contact information, and identification numbers)

Financial data (including budgets, financial statements, and funding requests)

Project plans, reports, and proprietary information

Any other data that is not publicly available or is designated as confidential by the applicant or partner

3. How We Use Confidential Information

We use confidential information solely for the purposes of evaluating grant applications, processing donations, and managing our charitable activities. This information may also be used to contact you regarding the status of your application, partnership opportunities, or other matters related to our mission.

We will not use, share, or disclose your confidential information for any purpose other than what is outlined in this policy without your express consent, unless required by law.

4. Data Storage and Security

All confidential information is stored securely in accordance with applicable data protection laws. We use physical, electronic, and procedural safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction. Only authorised personnel have access to confidential information, and they are trained to handle it with the utmost care.

5. Sharing of Information

We do not share confidential information with third parties except in the following circumstances:

When it is necessary to fulfil the purpose for which the information was provided, such as sharing information with other organisations that help evaluate or administer grants.

When required by law or legal process, such as in response to a court order or regulatory investigation.

With your prior written consent, should we need to share any information for specific purposes.

6. Retention of Information

We retain confidential information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law or regulatory requirements. Once the information is no longer needed, we will ensure that it is securely disposed of or anonymised.

7. Your Rights

You have the right to request access to the information we hold about you and to request corrections if any of your information is inaccurate. If you wish to withdraw consent or have concerns about how we handle your confidential information, please contact us directly.

8. Changes to this Policy

We may update this policy from time to time to reflect changes in legal, regulatory, or operational requirements. Any changes will be communicated to you through appropriate channels, and the updated policy will be made available on our website.

9. Contact Us

If you have any questions or concerns about our Confidentiality Policy or the way we handle your information, please contact us at:

Email: info@kindheartscharity.org

Phone: +44 (0) 77653 44552